Arrow International Media ('Arrow Media') takes the privacy of its users seriously. Arrow Media is keen to obtain, retain and process information (including your personal and sensitive data) in accordance with the applicable legislation, including the Data Protection Act 1998 and the ICO Privacy Notes Code of Practice. We respect your right to privacy and we understand that as a visitor to the website http://www.channel4.com/space (the "Website") you prefer to control your own personal information and preferences.
What information do we collect?
Arrow Media collects personal information from you when you submit information using the Live from Space application form. If you visit the Website, we also collect information automatically about your visits, such as browsing patterns, but information collected in this way is only used in aggregate form rather than being linked to identifiable individuals. We also use sophisticated technology to monitor your use of the Website. This information is collected to identify fraudulent or unlawful use of the Website or breaches of the terms and conditions of use of the Website.
How do we store and maintain personal information?
All Arrow Media employees are subject to obligations of confidentiality regarding information which they have access to in the course of their employment. All personal information is held in secure computer storage facilities and paper-based files. We take steps to protect the personal information we hold from misuse, loss, unauthorised access, modification or disclosure.
It may be necessary for us to maintain our records for one month from conclusion broadcast of the programme. However, when information is no longer required, we will destroy records containing personal information securely.
How do we ensure personal information is accurate and up-to-date?
Individuals' personal information changes frequently and we aim to keep our records up to date but we are reliant on you to notify us when your personal information changes or where we have recorded your personal information incorrectly. We can make most changes to your details over the telephone or via email. Please refer to the contact details set out below.
How do we use the data we collect?
Arrow Media uses personal information collected from you for the following purposes:
- To collect information for potential contributors for the Live from Space season
- To provide a more personalised service to you
- To conduct market research
We also use information in aggregate form to help us analyse, develop and manage the Website.
We regard our databases of information (which will include your information) as a valuable asset which is the property of Arrow Media.
Cookies – What are they and how do we use them?
You have the ability to accept or decline cookies by modifying the setting of your web browser. However, you may not be able to use all the interactive features of the Website if cookies are disabled. For further information about cookies and how to disable them, please refer to allaboutcookies.org.
Changes to our policy
You have the right to obtain a copy of any personal information which we hold about you and to notify us of any inaccuracies. If you would like to obtain a copy of your personal information please write to us. You will need to verify your identity and specify what information you require. We may charge you a fee to cover our costs incurred in providing you with a copy of your information.